Quality Assurance Manager

3 days ago


Rio, Illinois, United States The Shyft Group Full time
Quality Manager Job Description

At The Shyft Group, we are committed to delivering exceptional quality and excellence in our products and services. As a Quality Manager, you will play a critical role in ensuring that our suppliers meet our high standards and that our products meet the needs of our customers.

Key Responsibilities:
  • Lead and guide the supplier quality team to meet internal and external KPIs
  • Establish and maintain professional relationships between the company and our supply base
  • Manage supplier quality metrics in partnership with Supply Chain Management
  • Assist with mentoring quality associates and fostering positive team collaboration
  • Enhance and standardize processes, communications, and technology that affect Supplier Quality
  • Update and improve internal supplier quality documentation
  • Make decisions regarding the completeness, quality, and accuracy of supplier documentation
  • Request, receive, review, and make improvements to supplier quality documentation
  • Support and participate in the supplier selection process (SET)
  • Oversee the monitoring and measurement process (SPARC) and corrective action processes (CART, PSR, SCAR)
  • Examine data and utilize formal problem-solving methodologies and tools
  • Conduct internal and supplier quality system audits and follow the ISO 9001 standard
  • Participate in the corrective action process to monitor, verify, and close actions
  • Support internal quality containment activities related to supplier issues
  • Collaborate with project teams to define project deliverables and for project planning
  • Manage the internal PPAP system and adapt automotive concepts to add value
  • Act as the primary liaison with suppliers and engineering on APQP projects
  • Ensure suppliers are on track and capable of new launches
  • Create and provide technical training to new and less experienced associates
  • Train and facilitate the training of new associates in all aspects of their job function
  • Aid with hiring, performance management, transfers, promotions, and disciplinary processes
  • Manage vacation and timecard approvals, daily and weekly overtime, hiring, and training
  • Coach and discipline your team, instill motivation, and resolve personnel issues
  • Maintain a high degree of visibility and access to associates
  • Communicate cross-functionally to resolve issues and ensure goals are met
Requirements:
  • Bachelor's degree in Business, Operations, Engineering, or Technology
  • Four or more years of supplier quality engineering and product quality engineering expertise plus one or more supervisory or above experience
  • A proven understanding of engineering principles and quality tools and methods such as Control Plans, PPAP, APQP, PFMEA, 8D, SPC, and Six Sigma
  • ASQ or CMQ certification (Highly Preferred)
  • Expertise in creating & implementing quality systems
  • Knowledge and experience in ISO 9001 standards and auditing
  • Experienced in personnel management
  • Intermediate computer skills and proficiency in Microsoft Office
  • Familiarity with Minitab or related data analysis tool
  • Strong communication and leadership skills

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