Food Services Assistant Manager

2 weeks ago


Rio, Illinois, United States Worlds of Fun Full time
Overview:

Job Status/Type: Full-Time year round

Position Level: Management

Shift/Schedule Requirements: Flexibility to work various shifts and days, including nights, weekends, and holidays to accommodate business needs.

Worlds of Fun is in search of an Assistant Manager to support the management of our In-Park Food and Beverage Division. This role is crucial in maintaining effective oversight of the designated area within Food Services. The selected candidate will ensure quality and cost management of food, beverages, and service while meeting all budgetary objectives. Continuous improvement of standards within the area of responsibility is expected.

Benefits:

  • Multiple medical coverage options tailored to your needs
  • 401K matching program
  • Complimentary access to all parks and water parks

Perks:

  • Free tickets for friends and family
  • Discounts on food and merchandise throughout the park
  • Engaging events and gatherings for both full-time and part-time employees
Responsibilities:
  • Achieve all financial and budgetary targets.
  • Act as the on-duty manager for Food & Beverage on a rotating schedule, focusing on in-park operations, appropriate staffing levels, and addressing guest inquiries.
  • Ensure the highest standard of guest service across all units.
  • Monitor and achieve all cost controls related to food and labor to ensure a positive budget outcome.
  • Regularly verify compliance with all state and local health regulations.
  • Initiate corrective actions and improvements as necessary or directed by the Director, and maintain accurate reporting within the area of responsibility.
  • Encourage team members to pursue continuous improvement in their performance.
  • Ensure adherence to corporate and divisional policies and procedures at all times.
  • Maintain effective communication with all staff members.
  • Provide daily updates to the Director regarding developments within the area.
  • Uphold and enforce all company policies and procedures, including safety, attendance, and equal employment opportunity policies, while demonstrating a commitment to customer service in all aspects of the role.
Qualifications:
  • Knowledge, Skills & Abilities:
  • Education: High School Diploma or GED
  • License or Certification: Valid driver's license; Valid Food Handlers card or ability to obtain one post-hire.
  • Experience: A minimum of 2-4 years of relevant experience in multi-unit, high-volume food and beverage operations.
  • Equivalency: Directly related experience or a combination of relevant education and experience may be considered in lieu of the above requirements.


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