Enterprise IT Support Manager

6 days ago


Phoenix, Arizona, United States Trick Dog Technology Full time
Job Description

We are seeking an Enterprise IT Support Manager to join our team at Trick Dog Technology. This is a critical role that requires advanced technical problem-solving skills and the ability to work in a fast-paced environment.

About the Company

Trick Dog Technology is a leading provider of IT solutions. We pride ourselves on providing exceptional customer service and support.

Key Responsibilities
  • Provide escalation/level 3 support with exceptional customer service via email and phone.
  • Work and resolve escalated tickets in adherence with performance metrics.
  • Serve as technical subject matter expert for company service offerings.
Education and Experience
  • Bachelor of Science or Equivalent Certifications.
  • 5+ years of demonstrated technical problem-solving experience.
Estimated Salary

$90,000 - $120,000 per year



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