Enterprise Application Specialist

6 days ago


Phoenix, Arizona, United States TEKsystems Full time

As an Enterprise Application Specialist at TEKsystems, you will be responsible for the implementation and ongoing support of large-scale enterprise applications.

About the Role

This is a 6-month contract to-hire opportunity with the potential to become a permanent position. The role will be based remotely, with occasional on-site work.

You will work closely with stakeholders, project managers, and business analysts to elicit and analyze requirements for application implementations, upgrades, and enhancements.

Key Responsibilities
  • Maintenance and updates of enterprise applications as specified by vendors and industry standards
  • Implementation, upgrades, and enhancements to COTS and internally developed Treasurer line of business applications
  • Tier 1-3 support functions and issue resolution for assigned enterprise level applications
  • Creation of knowledge base articles describing troubleshooting steps and procedures
  • Training on application enhancements, modifications, and new features, including documentation
  • Special projects, including system integration, software development, workflow configuration, application configuration, and application upgrades
  • Analysis and resolution of performance problems, including application, database, and system-related issues
Requirements
  • Demonstrated experience in project management, managing third-party vendors, and results-oriented collaboration among project stakeholders
  • Maintaining the appropriate level of knowledge and understanding of the Treasurer's Office business processes and practical use of assigned enterprise office applications
  • Preferred technical experience:
    • Knowledge of current versions of Microsoft SQL Server, including T-SQL, SSIS & SSRS, and SQL Server Integration Services
    • Knowledge of Microsoft Windows desktop, server OS, and IIS management
    • Knowledge of system design, development, and implementation
    • Knowledge of computer hardware and operating capabilities
    • Proficient in troubleshooting complex application, integration, and performance issues, conducting root cause analysis, and providing solutions that minimize the impact to the business
    • Skill in planning, organizing, and managing projects
    • Ability to recommend and draft standards, policies, and procedures that promote a stable and sustainable enterprise application environment
    • Ability to effectively train personnel in application configuration, integration, and best practices
    • Ability to establish and maintain working relationships with employees, agencies, vendors, and the public
    • Ability to effectively communicate orally and in writing
    • Experience with Windows Server 2012 – 2019, Microsoft SQL 2012 to 2019, and administering and supporting large enterprise applications
    Benefits

The salary for this role is estimated to be around $85,000 per year, depending on location and experience. We offer a comprehensive benefits package, including health insurance, retirement savings, and paid time off.

We are an equal opportunities employer and welcome applications from diverse candidates.



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