IT Support Specialist for Enterprise Environment
5 days ago
We are seeking an experienced IT Support Specialist to join our team in Phoenix or Dallas. This is a fantastic opportunity to work with one of the leading financial services organizations, providing top-notch support to their employees.
The ideal candidate will have at least 3 years of experience working in a corporate and enterprise environment, supporting multiple types of hardware, software, applications, networks, active directory, mobile devices, and peripheral devices. They should also have experience with Windows 10 and MS Office Suites, as well as providing over-the-phone support, chat, and remote support.
As an IT Support Specialist, you will be responsible for diagnosing and troubleshooting end-user desktop application issues, providing timely resolutions, and ensuring customer satisfaction. You will also develop and maintain effective relationships with users, document and implement standard operating procedures, and provide support for PCs, laptops, printers, cell phones, and tablets.
You will have the opportunity to work with the latest technology, grow your career within a well-established organization, and enjoy a stable work environment. In return, we offer an estimated salary of $65,000 - $80,000 per year, depending on experience and location.
This is a contract position for 18 months, with opportunities to convert to full-time after six months based on performance. The manager is looking for candidates with current or previous Service Desk experience and a strong desire to learn and grow within their environment.
Interviews will be conducted in a two-step process, focusing on great personalities and a desire to learn and grow. We also require fingerprint testing and background checks for all applicants.
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