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Business Development Center Representative

1 month ago

Rockville, Maryland, United States Herson's Honda Full time
Business Development Center Agent

Herson's Auto Group is a family-owned dealership in Rockville, MD that has been a leader in the auto industry for over 60 years. We are currently seeking a full-time Business Development Center Agent to assist prospective car buyers and maximize potential sales.

As a Business Development Center Agent, you will be the first point of contact for many customers seeking a new or pre-owned vehicle. You will effectively communicate with these consumers and assist them in their buying process. We will provide the tools to help you succeed, whether you have little or no experience in the automotive industry.

Responsibilities:
  • Handle all incoming internet, email, phone, text, and chat leads in a timely manner using a CRM system
  • Work with leads to set an appointment for a proper vehicle demonstration with a salesperson
  • Learn and maintain expertise on vehicles, including their features, functions, and availability
  • Deliver inquiries/messages intended for other sales personnel and departments promptly
Requirements:
  • Excellent verbal and written communication skills
  • Multi-tasker
  • Proficiency with Microsoft Office Programs
  • Driven to hit sales quotas and goals
  • Spanish is a plus
  • Must be able to work evenings and weekends

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.