Business Development Representative

1 week ago

New York, New York, United States The Information Full time
About The Information
The Information is a leading technology industry publication that has disrupted the business news landscape since its founding in 2013. We've become known for our deeply reported articles and commitment to journalistic standards.

Our goal is to provide in-depth coverage of the technology industry, attracting hundreds of thousands of active readers who rely on us for breaking news stories and impactful features.

This role serves as a center of excellence for post-sale programs, which include newsletter sponsorships, live and virtual events, and custom programs. As an Account Manager, you will act as a client advocate, working with internal departments to ensure that client expectations are exceeded.

Your primary responsibilities will include:
  • Working with the Sales Team to accurately and effectively activate post-sales campaigns
  • Maintaining strong, long-lasting client relationships and driving renewal through successful campaign management
  • Serving as the main point of contact (POC) in delivering on clients' objectives and Key Performance Indicators (KPIs), successfully coordinating end-to-end execution and optimization of client campaigns
  • Leveraging your knowledge of the client, industry, and The Information to identify solutions to overcome client challenges and encourage renewals strategically
  • Working across departments to foresee obstacles and proactively ensure the success of programs
  • Leading all client communications for post-sale execution, including details on campaign timing, assets, and contracts
  • Developing and presenting recommendations and points of view (POVs) that drive innovation for the business

Requirements:
  • 3+ years of experience in media account management and white-glove client services
  • Strong organizational skills – ability to manage multiple, deadline-driven projects with cross-functional groups at the same time
  • Highly detail-oriented individual
  • Basic understanding of digital media planning, performance, and ad operations
  • Possess excellent verbal and written communication skills
  • The ability to work effectively in a team environment
  • Proactive thinker who looks for ways to improve efficiency and solve challenges
  • Experience working in a startup environment is a plus
  • Bachelor's Degree preferred

Benefits:
  • Company-paid medical, dental, and vision coverage for employees and their dependents
  • Basic life insurance
  • Generous paid time off that increases over time
  • A parental leave policy for new parents
  • 401(k) corporate match
  • Flexible Spending Account
  • Commuter benefits
  • Gym and fitness stipend
  • A highly professional, inclusive, diverse workplace with a zero-tolerance policy for harassment

Salary Range: $100,000 - $120,000 + Bonus + Benefits

About the Role
The Account Manager role requires a high level of organization, resourcefulness, and problem-solving skills. You will be responsible for maintaining strong client relationships, driving renewal, and ensuring the success of post-sale programs.

Why Join The Information?
We're a dynamic and innovative company that values diversity, inclusion, and professionalism. Our team is passionate about providing in-depth coverage of the technology industry, and we're looking for like-minded individuals to join our team.

How to Apply
Please submit your application, including your resume and cover letter, to be considered for this exciting opportunity.

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