User Technology Specialist
7 days ago
Job Summary:
We are seeking a highly skilled User Technology Specialist to join our team at Tech One IT. The successful candidate will be responsible for providing technical support and maintenance for our computer systems, hardware, and software.
Key Responsibilities:
- Maintain Active Directory, including creating computer accounts, making necessary modifications, and deleting user accounts.
- Provide hardware support, resolving issues related to PC's and peripheral hardware, printers, scanners, and telephones.
- Offer software support, including installation, maintenance, and troubleshooting of Microsoft Office Applications, Windows 10, Anti-Virus, and business applications.
- Develop and apply standard computer images with authorized software to computers to ensure consistent configurations.
Requirements:
- One year of experience in systems applications analysis, programming, or telecommunications functions utilizing a variety of hardware and software or installation and maintenance of digital systems, radio, and electronic communications systems.
- Course work including training or experience with one or more workstation computers and one or more programming languages and one or more operating systems.
Preferred Qualifications:
- Experience with Remedy Salesforce or other helpdesk ticketing systems.
- Supporting more than 200 users and computers in a networked environment.
- Training with Microsoft SCCM.
- Providing audio visual support.
- Utilizing a ticketing system to respond and resolve technical requests from end users.
What We Offer:
At Tech One IT, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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