IT Specialist

2 days ago


Phoenix, Arizona, United States blueStone Staffing Full time
Job Title: IT - User Technology Specialist

We are seeking an experienced IT - User Technology Specialist to join our team at blueStone Staffing Solutions. As a key member of our team, you will be responsible for providing technical support and expertise to our clients.

Key Responsibilities:
  • Manage Active Directory, including creating computer accounts, implementing necessary modifications, and deleting user accounts.
  • Resolve hardware-related issues pertaining to PCs, peripheral hardware, printers, scanners, and telephones.
  • Install, maintain, and troubleshoot software such as Microsoft Office Applications, Windows 10, Anti-Virus, and other business applications.
  • Develop and apply standard computer images with authorized software to ensure consistent configurations.
Requirements:
  • A minimum of one year of experience in systems applications analysis, programming or telecommunications functions utilizing a variety of hardware and software, or installation and maintenance of digital systems, radio, and electronic communications systems.
  • Experience in telephone station equipment and related telecommunications distribution systems.
  • Coursework including training or experience with one or more workstation computers and one or more programming languages and one or more operating systems.
  • Experience with Remedy Salesforce or other helpdesk ticketing systems.
  • Experience in supporting more than 200 users and computers in a networked environment.
  • Training with Microsoft SCCM.
  • Experience as level 2 helpdesk support.
  • Experience overseeing an enterprise computer replacement program.
  • Experience with mission-critical systems.
  • Experience in an Active Directory environment.
  • Experience providing audio-visual support.
  • Experience utilizing a ticketing system to respond and resolve technical requests from end users.
  • Proficient experience configuring, deploying, and troubleshooting enterprise desktops and laptop computers, printers, scanners, and business applications.

We offer competitive compensation and industry-leading benefits packages. If you are a motivated and experienced IT professional looking for a new challenge, please contact us directly to learn more about this opportunity.



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