IT Support Specialist

4 days ago


Phoenix, Arizona, United States Isaac School District Full time
Job Title: Technology Support Specialist

Join the Isaac School District team as a Technology Support Specialist, responsible for maintaining technology and network equipment in operating condition and assisting in resolving software application problems.

Key Responsibilities:
  • Assist with troubleshooting, planning for, and the installation of technology equipment, network equipment, and user applications.
  • Monitor, configure, maintain, and repair technology and network equipment.
  • Maintain and document work records and files.
  • Assist with the technology and network equipment inventory.
  • Transport equipment, supplies, and materials to appropriate job sites.
  • Assist in user training and information updates for network users.
  • Perform other duties as assigned.
Requirements:
  • Knowledge of computers, operating systems, and networks.
  • Knowledge of technology equipment used in educational settings.
  • Knowledge of software applications and multiple computer platforms.
  • Knowledge of tools and equipment used in computer installation, repair, and maintenance.
  • Knowledge of troubleshooting and diagnostic practices and procedures.
Skills:
  • Skill in operating computers and various software applications.
  • Skill in troubleshooting, installing, and maintaining computer hardware and software.
  • Skill in troubleshooting, installing, and maintaining technology equipment.
  • Skill in communicating orally and in writing.
  • Skill in establishing and maintaining effective working relationships with others.
Physical Requirements:

Able to perform the following physical requirements of the position with or without reasonable accommodation: critical sensory requirements include general vision, corrected to 20/20, hear or listen in the normal range (corrected) and speak and give directions clearly. Able to walk, stand, kneel, crouch, crawl, reach, lift (exerting force up to 75 pounds), carry, push, pull, or otherwise move objects. Occasionally exposed to the risk of electrical shock.

Minimum Qualifications:

High school diploma and six (6) months computer network installation or computer maintenance work experience OR an equivalent combination of education and experience that provides the required knowledge and skill, four-year degree, preferred.

Valid Arizona Driver's License required.



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