Community Support Specialist

1 week ago


New Orleans, Louisiana, United States ChenMed Full time

Community Support Specialist Job Overview

The Community Support Specialist (CSS) plays a vital role in delivering comprehensive psychosocial evaluations, case management, and connecting patients with essential community services for those facing chronic or significant health challenges. This position emphasizes advocacy for marginalized individuals and those experiencing abuse, neglect, or other adversities, aiming to promote their overall well-being. As an integral member of the healthcare team, the CSS collaborates closely with Primary Care Providers, Medical Experts, and Nursing Staff.

Key Responsibilities:

  • Perform thorough assessments of patients' psychosocial, economic, and familial circumstances
  • Facilitate Medicaid eligibility evaluations and assist with application procedures
  • Coordinate available resources to mitigate high-risk scenarios
  • Ensure precise documentation and reporting of all activities

Required Skills and Qualifications:

  • In-depth understanding of social services and community health networks
  • Capability to work independently while also engaging with multidisciplinary teams
  • Excellent communication, analytical, and cultural competence skills
  • Familiarity with technology and electronic medical record systems

Educational Background and Experience:

  • Bachelor's degree in Social Work is mandatory; Master's degree is preferred
  • At least 2 years of experience in social work or case management is required
  • State licensure at the Master's level is highly desirable

ChenMed is committed to enhancing the health and well-being of seniors. Join us in our mission to positively impact lives every day.



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