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Beverage Support Specialist

2 months ago

New Orleans, Louisiana, United States Omni Hotels & Resorts Full time

Job Title: Beverage Support Specialist at Omni Hotels & Resorts

Omni Hotels & Resorts is in search of a dedicated Beverage Support Specialist to enhance our vibrant team. The successful candidate will play a crucial role in ensuring exceptional guest experiences by fostering connections with patrons and delivering tailored service.

Key Responsibilities:

  • Uphold consistent service standards while adhering to all hotel policies and local regulations.
  • Maintain awareness of health, safety, and sanitation protocols.
  • Possess comprehensive knowledge of beverage offerings and menu selections.
  • Execute barback duties in alignment with established operational procedures.
  • Assist in maintaining cleanliness and organization across all food and beverage areas.
  • Address guest inquiries and concerns with a positive attitude.
  • Participate in daily briefings to stay informed about upcoming events.
  • Present a professional and organized appearance at all times.
  • Act decisively in emergency situations to ensure a safe environment.

Qualifications:

  • Practical knowledge of food and beverage operations with experience in the hospitality sector.
  • Previous experience in a bar setting within a hotel is preferred.
  • Must possess a valid Louisiana Responsible Vendor's Permit and ServSafe Food Handler's Certification.
  • Strong customer service aptitude and effective problem-solving skills.
  • Demonstrated ability to engage with guests and provide personalized attention.
  • Capacity to thrive in fast-paced and high-pressure situations.
  • Proficient written and verbal communication skills in English.