Membership Administrator

2 weeks ago


San Diego, California, United States Vistage Worldwide, Inc. Full time
Job Title: Membership Administrator

We are seeking a highly organized and detail-oriented Membership Administrator to join our team at Vistage Worldwide, Inc. As a key member of our operations team, you will be responsible for managing membership data, processing applications, and providing exceptional customer service to our members.

Responsibilities:
  • Process new membership applications, transitions, and cancellations in a timely and accurate manner.
  • Maintain up-to-date records of membership data, ensuring all information is accurate and well-documented.
  • Recognize proper referral methods to create Payout Events for compensation of both members and Chairs.
  • Consult with Operations team on group merges, chair changes, and group closures.
  • Collaborate with the Accounts Receivable (AR) team to address billing concerns related to membership accounts.
  • Create a positive relationship while processing all appropriate membership requests.
  • Attend weekly and monthly meetings with the UK, AR, Collections, Product Managers, Client Service Advisors, and any other teams that need collaboration.
Requirements:
  • Minimum of 2-3 years of experience in maintaining computerized databases.
  • Strong customer service skills and professional phone demeanor.
  • Excellent verbal and written communication skills.
  • Exceptional attention to detail and accuracy.
  • Great organizational skills.
  • Computer skills such as Word, Excel & Outlook required.
  • Salesforce experience a plus.
What We Offer:
  • $22 – 24/hr + Company Bonus (salary based in San Diego, CA)
  • Hybrid in San Diego; 2 days onsite, 3 days offsite

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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