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Executive Director of Operations

1 month ago

Shepherdsville, Kentucky, United States Cheetah Clean Auto Wash Full time
General Manager Job Description

Cheetah Clean Auto Wash is seeking a highly motivated and experienced General Manager to lead our store's successful operation and profitability.

Key Responsibilities:
  • Lead by example and set the standard for customer service, quality, and cleanliness.
  • Create a positive and fun working environment that fosters teamwork and productivity.
  • Continuously educate store teams on products, services, promotions, and operational initiatives.
  • Act as the store expert on the POS system, wash equipment, application processes, and service initiatives.
  • In partnership with the Operations Team and Human Resources, hire or promote, train, and evaluate Supervisors, Sales, and Crew members.
  • Field and resolve customer or employee issues, partnering with the CEO, HR, and/or the Operations Teams and Training Manager as needed.
  • Manage the store level claims process and maintain proper chemical and supply inventory.
  • Ensure all opening and closing procedures are followed and write staff schedules, manage call-outs, and proactively manage labor.
  • Lead any other store level operational initiatives as needed and maintain, troubleshoot, and complete general repairs on wash equipment.
Requirements:
  • 3-5 years in a leadership role.
  • Team player who is willing to jump in and get the work completed.
  • Highly motivated, self-directed individual with the ability to multi-task.
  • Ability to work up to 50 hours per week and a variety of hours including weekend shifts.
Benefits and Salary:
  • Salary: Up to $86,000 including base salary, commission, and bonus incentive.
  • Health Insurance: 80/20.
  • 401-K with company match.
  • Paid Time Off - up to 4 weeks.
  • Free Car Washes.

Cheetah Clean Auto Wash is an equal opportunity employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, disability, sexual orientation, or any other characteristic protected by state or federal law.