Executive Store Manager
3 weeks ago
Floating General Managers play a crucial role in the success of our stores, taking on the responsibilities of a permanent General Manager in their absence or partnering with them to ensure seamless operations.
Key Responsibilities:- Manage and direct store teams in their duties, adhering to company policies and procedures.
- Partner with the FiveStar team to provide exceptional customer service, as outlined by our company's policies and procedures.
- Ensure timely and thorough training of store teams.
- Effectively address issues at the store level to ensure long-term problem resolution.
- Educate store teams on policies and communications, and follow up to ensure understanding.
- Merchandise and maintain adequate inventory levels, evaluating displays, pricing, and promotional signage.
- Practice and promote the FiveStar treatment, creating a friendly atmosphere and meeting customers' needs.
- Oversee food operations, evaluating appearance, quality, and tracking, as well as promotions and signage.
- Review P&L statements and implement changes to improve store performance.
- High school diploma, GED, or equivalent experience.
- 1+ years of retail management experience or equivalent educational background.
- A valid driver's license.
- Must be at least 18 years old.
- Professional appearance and a positive attitude.
- Team player, customer-focused, honest, hardworking, and excellent attendance.
- Basic computer skills.
- Ability to work on different shifts, weekends, and holidays.
- Ability to travel to various FiveStar locations as assigned.
- Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
- Ability to work in varying seasonal weather conditions.
FiveStar is an Equal Opportunity Employer.
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