Restaurant Operations Manager

1 month ago


Shepherdsville, Kentucky, United States CheckersRally's Full time
Purpose of Your Work

At Checkers & Rally's, we strive to make a positive impact on our Franchisees, Teams, and Guests by delivering exceptional service and quality food. As a member of our Corporate Field Operations team, you will play a crucial role in executing our restaurant plan, driving sales and profits, and ensuring excellent Guest and Team service.

Key Responsibilities
  1. Meet budgeted sales and profits by effectively managing all aspects of the P&L.
  2. Analyze data to develop and execute plans to improve sales, profits, and restaurant service and efficiency.
  3. Determine staffing needs and hire the right candidates for the right position.
  4. Ensure shifts are properly staffed to guarantee consistent operations and Guest satisfaction.
  5. Train Team Members and Managers on operations, policies, and procedures, and provide regular feedback and coaching.
  6. Identify and respond to complaints and policy and procedure violations.
  7. Ensure the restaurant is a safe, clean, and fun environment for our employees and Guests.
Requirements
  • High School Diploma or General Education Degree (GED) - Preferred
  • Over 2 years of restaurant management experience, preferably in Quick Service Restaurants (QSR)
  • Basic math skills
  • Microsoft Office and general systems experience
  • Strong verbal and written communications skills
  • Ability to work flexible schedule and extended hours
  • High energy to keep up with our fast-paced environment
  • Commitment to our core values of integrity, service, excellence, and courage to be bold & grow
What's in it for You?
  • Operations Excellence: Our team expects and delivers nothing but the best.
  • Training & Development: We bring out the best by ensuring everyone gets well-trained.
  • Personal & Career Growth: You can do more, get more, and be more at Checkers & Rally's.
  • Benefits & Rewards: We offer comprehensive benefits, such as Medical and Dental Plans, as well as recognition programs, including bonuses and incentives, like our all-expenses-paid annual cruise.


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