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Service Assistant
2 months ago
About Eclipse Enterprises
Eclipse Enterprises is a dynamic and forward-thinking company that values its employees and strives to provide a supportive and inclusive work environment.
Job Summary
We are seeking a highly motivated and organized Service Assistant to join our team. As a Service Assistant, you will be responsible for providing exceptional customer service, supporting our service team, and ensuring seamless customer experiences.
Key Responsibilities
- Provide personal reception and support to our customers, ensuring their needs are met and exceeded.
- Plan and coordinate service appointments and customer mobility according to their requirements.
- Assist the service team with organizational and administrative tasks, ensuring efficient workflow and productivity.
- Prepare orders and create service invoices, maintaining accurate records and ensuring timely completion.
- Hand over customer vehicles and explain invoices, providing clear and concise information.
- Maintain customer data in various systems, ensuring up-to-date and accurate information.
- Manage cash transactions, including cash reconciliation, to ensure financial accuracy and integrity.
Requirements
- Completed commercial training, preferably in the automotive industry.
- Experience in repair acceptance is desirable, but not required.
- Structured and independent work style, with a focus on attention to detail and quality.
- Confident and friendly demeanor, with excellent communication skills.
What We Offer
- A secure job in a future-oriented environment.
- A permanent employment contract.
- A collegial work atmosphere and team-oriented approach.
- Varied tasks with daily challenges and a high level of responsibility.
- Opportunities for development and further education.
- Free coffee and mineral water.
- Employee discounts for services, spare parts purchases, and vehicle purchases.
- Attractive bonus payments.
- Company pension plan.
- Short decision-making processes.
- Individual solutions for employee concerns and requests.
- Work-life balance.
