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Human Resources Manager
2 months ago
Baltimore City Community College (BCCC) is a comprehensive, urban institution accredited by the Middle States Commission on Higher Education. With its broad range of degree, certificate, and continuing education programs, affordable tuition, and extensive outreach, BCCC offers educational opportunities to the citizens of Baltimore City and throughout the state of Maryland.
Job SummaryThe Assistant Director of Human Resources, EEO & Compliance serves to provide guidance under the direction of the CHRO for human resource functions, including all phases of labor relations, regulatory and EEO compliance. Reporting to the Chief Human Resources Officer, this role helps ensure that the human resources compliance aligns with the mission, vision, values, and strategic direction of the College.
Responsibilities- HR Business Process Leadership
- Provide on-going direction, supervision to staff members to improve delivery of HR services, ensuring accuracy and timeliness of information.
- Regularly analyze and present key HR metrics to internal College constituents to enhance relevant decision making.
- Support the development and review of standard HR operating procedures to ensure consistent application of College policies.
- Facilitate communication among employees and management by providing guidance and consultation regarding problem solving, dispute resolution, regulatory compliance, litigation avoidance and strives to resolve internal conflict informally through appropriate conflict management and mediation techniques;
- Manage and oversee the College's performance evaluation process (initial probation process and annual evaluations), including recommendations for process improvement as well as implementation;
- Interpret Federal and State regulations, and College policies and procedures, in the area of employee relations;
- Assist with advising managers and supervisors on the enforcement of labor contracts (Memorandum of Understanding), employment law, workplace health & safety regulations and related personnel policies and procedures under the direction of the CHRO;
- Develop policies and procedures to facilitate the implementation of negotiated agreements/ contracts; interpret College policies/procedures and MOU for employees as needed;
- Under the direction of the CHRO, assist with the College's union negotiations with union representatives and College with a view to achieving positive, mutually beneficial outcomes;
- Assist supervisors with understanding the grievance process in accordance with College's Collective Bargaining Agreements (CBAs);
- Manage employee relations cases, from incident report through final disposition; formulate responses, proposals and settlements for presentation to collective bargaining agents or employee association representatives;
- Conduct investigation of employee grievances and issues detailed reports of findings and recommendations for resolution to the appropriate parties;
- Facilitate and investigate employee concerns, ensuring timely resolution.
- Work proactively to address employee relations matters by implementing strategic management measures, such as employee/labor relations briefings and trainings for managers and supervisors as needed;
- Researches, analyzes and prepares data for use in labor negotiations, arbitrations and employee association meetings;
- Ensure effective representation of the College at hearings and other administrative processes involved with employee and labor relations matters, unemployment, workers compensation, grievances and related matters;
- Oversee exit interviews with employees to determine if corrective action may retain valued staff; discuss and report exit interview findings with senior management/leadership as needed;
- Stay abreast of current trends in Human Resource Management, specific to employment law;
- Attend meetings and trainings internal and external to the College that will increase knowledge in Human Resource and Management/Employee/Labor Relations;
- Manage the College Family Medical Leave (FMLA), Unemployment Insurance and Workers Compensation processes to insure compliance with federal/state laws; develop and conduct trainings on specific subject matter as needed;
- Collaborate with the Ethics and Compliance Officer in addressing College matters of mutual concern; assist in the development and implementation of effective affirmative action and equal opportunity programs within the College;
- Collaborate with the State of Maryland Worker's Compensation representative to ensure accuracy of workers compensation data and records; enforce all appropriate Occupational Safety and Health (OSHA) regulations as it pertains to workers compensation;
- Responsible for regularly managing workplace accident data in order to comply with OSHA 300 and 310 reporting guidelines;
- Work with the CHRO to support Diversity, Equity and Inclusion initiatives.
- Deliver training programs designed to facilitate communication, and assist faculty and staff to recognize discrimination and remove barriers to achieving equity across the College.
- Ensure compliance with EEO and AA laws
- Other related duties as assigned
- A minimum of 7 years of HR Management experience
- BA degree in HR management or a related field
- Must have 5+ years of union workforce experience including contract negotiations
BCCC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law.