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Client Services Liaison

2 months ago

Grand Rapids, Michigan, United States Arbor Circle Corporation Full time
Job Overview

Arbor Circle Corporation is seeking a highly skilled Client Services Representative to join our team. As a key member of our organization, you will play a vital role in providing exceptional customer service to individuals accessing and participating in our services.

Key Responsibilities:

  • Deliver outstanding customer service through phone, in-person interactions, and data entry
  • Collaborate with employees to ensure seamless service delivery across programs
  • Utilize electronic health record systems to retrieve and organize client information
  • Work effectively with culturally diverse populations and maintain a bias-free approach
  • Bilingual (Spanish/English) ability is preferred

What We Offer:

  • Market-driven and equitable salary practices
  • Robust health insurance options
  • 401k match
  • Well-being focused benefits, including 11 paid holidays, 3 weeks' vacation, and separate paid sick time
  • Supportive and fulfilling culture with equity and inclusion focused affinity and work groups

About Arbor Circle Corporation:

We are a market-driven and equitable organization dedicated to providing exceptional services to our clients. Our team is passionate about creating a positive and efficient experience for everyone involved. If you are a motivated and empathetic individual who is committed to delivering outstanding service, we encourage you to apply.