Client Service Representative
2 days ago
Rose Pest Solutions is a 4th generation family-owned business with a rich history dating back to 1860. As the oldest pest management company in the nation, we provide innovative pest solutions to clients throughout Michigan, Ohio, and parts of Indiana, Pennsylvania, and West Virginia.
Job SummaryWe are seeking a highly organized and detail-oriented Client Service Representative to join our team. The successful candidate will be responsible for scheduling service requests, logging client calls, and ensuring follow-through by service and sales employees.
Key Responsibilities- Schedule service requests and coordinate service response with clients
- Log client calls and ensure follow-through by service and sales employees
- Provide administrative support to the sales team and Service Center management
- Communicate with clients to coordinate service response and perform collections on past due accounts
- Explain and sell residential services to prospective clients who call in
- High school diploma or equivalent
- Be at least 18 years of age
- Be a U.S. citizen or possess documentation required to work in the United States
- Have a valid motor vehicle operator's license and a good driving record
- Be able to read, speak, write, and comprehend English
- $17.25/hr + commission
- Medical, dental, vision, and prescription insurance
- Competitive wages
- Base salary
- Bonus plan
- Commission program
- Profit sharing
- 401(K) savings plan with company match
- Flexible spending account (Section 125)
- Paid holidays, vacation, and sick days
- Disability, family, and military leave
- Life insurance
- Continuous training and career development
- Identity theft protection program
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Client Service Representative
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