Customer Experience Assistant Manager
3 days ago
Overview
The Assistant Customer Experience Manager is a key role in ensuring exceptional customer service and a seamless shopping experience at Weis Markets. This position is responsible for overseeing the front-end operations, including customer service, cash handling, and inventory management.
Key Responsibilities- Customer Service
Provide excellent customer service by greeting customers, answering questions, and resolving concerns in a polite and professional manner.
Front End OperationsAssist the Customer Experience Manager in overseeing all aspects of front-end operations, including cash handling, inventory management, and customer service.
Inventory ManagementControl supply costs while ensuring adequate inventory levels to meet business demands.
Team LeadershipSupervise all associates within the department and assume total leadership of the building in the absence of store management.
Continuous ImprovementFocus on continuous improvement in all areas of the department and make changes to ensure progress.
RequirementsTo perform this job successfully, the Associate must be able to perform each essential duty satisfactorily with or without an accommodation.
Weis Markets is an Equal Opportunity Employer and is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.
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