Customer Service Sales Representative

2 weeks ago


Gaithersburg, Maryland, United States Scenthound Full time

Benefits of Joining Our Team:

Performance-based bonuses Employee discounts Flexible working hours Opportunities for career growth Comprehensive training & development programs At Scenthound, we are dedicated to delivering hygiene and wellness services for our beloved pets.

Our belief is that a healthy pet leads to a happy pet, and our mission is to ensure that every dog that visits us leaves looking and feeling their absolute best.


Position Overview:
We are looking for an enthusiastic and customer-oriented Sales Associate to become a vital part of our team.

In this position, you will represent our business, assisting pet owners in selecting the most suitable grooming packages, wellness services, and membership options for their dogs.

This role also offers the potential to earn bonuses and tips based on your performance, making it an appealing opportunity for driven individuals.


Primary Responsibilities:
Welcome and interact with customers, delivering outstanding service and knowledgeable guidance on our grooming and wellness offerings.
Promote and sell membership options, ensuring customers are informed about the advantages and value.
Accurately process transactions and manage payments.
Maintain a tidy and inviting atmosphere for both pets and their owners.
Assist in scheduling appointments and addressing customer inquiries.
Engage in training sessions to remain informed about our services and products.
Collaborate with the grooming and wellness team to guarantee customer satisfaction.

Required Qualifications:
Prior experience in sales or customer service is preferred.
A genuine passion for animals, particularly dogs.
Strong communication and interpersonal abilities.
Capability to thrive in a fast-paced environment and manage multiple responsibilities.
Flexible availability, including weekends.
A high school diploma or equivalent.

What We Provide:
Competitive hourly wage along with bonuses and tips.
Employee discounts on services and products.
A fun and supportive workplace with opportunities for advancement.
Training and development to ensure your success in this role.

We are an equal opportunity employer, and all qualified candidates will be considered for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.



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