Property Leasing Specialist
2 weeks ago
Position Overview:
As a vital member of our team at AION Management, the Property Leasing Specialist plays a crucial role in enhancing occupancy rates by attracting qualified prospects, engaging with the local community, and ensuring a seamless leasing process. This position requires a commitment to delivering outstanding customer service and fostering resident satisfaction.
Key Responsibilities:
Sales and Marketing:
- Manage all leasing operations, including responding to inquiries, conducting property tours, and facilitating move-ins.
- Perform competitive market analysis and evaluate local property offerings.
- Develop and implement effective marketing strategies to promote the property.
- Establish and oversee referral programs to enhance resident engagement.
- Initiate outreach efforts to drive traffic and improve conversion rates.
- Participate in weekly marketing discussions to align on strategies.
- Maintain high standards in customer interaction evaluations.
- Conduct inspections with new residents during move-in and ensure all documentation is completed accurately.
- Assist in tracking lease renewals and expirations.
- Process application fees, security deposits, and other financial transactions with precision.
- Ensure timely data entry of prospect and resident information.
- Maintain an organized and efficient leasing office environment.
- Adhere to Fair Housing laws and property-specific regulations.
- Inspect available units regularly to ensure readiness for prospective tenants.
- Support the planning and execution of resident events.
- Regularly assess property appearance and curb appeal.
- Oversee service request fulfillment to ensure timely responses.
- Exhibit professionalism and courtesy in all interactions with residents and prospects.
- Be available for community events and weekend activities.
- Perform additional duties as assigned to support team objectives.
- Uphold all standards of the leasing office.
- High school diploma or equivalent; college education preferred.
- Minimum of one year in customer service or sales, or relevant educational background.
- In applicable states, obtain a real estate license within the specified timeframe.
- Proficient in Microsoft Office Suite.
- Strong verbal and written communication skills in English.
- Ability to navigate the property, including stairs and various terrains.
- Occasional lifting of up to 20 pounds may be required.
- Availability to work on weekends and holidays.
- Possession of a valid driver's license.
- Compensation includes an hourly wage and commission structure.
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