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Client Onboarding Specialist
2 months ago
Job Summary:
Bell Law, LLC is seeking a highly skilled and detail-oriented Client Onboarding Specialist to join our team. As a Client Onboarding Specialist, you will be the first point of contact for our clients and will be responsible for ensuring a seamless onboarding experience.
Key Responsibilities:
- Client Communication: Act as the primary point of contact for clients, responding to their inquiries and providing them with information about our services.
- Case Management: Manage client cases from intake to resolution, ensuring that all necessary information is collected and documented.
- Database Management: Update and maintain our client database, ensuring that all client information is accurate and up-to-date.
- Administrative Tasks: Perform various administrative tasks, such as data entry, filing, and other office duties as needed.
- Team Collaboration: Work closely with our attorneys and other staff members to ensure that client needs are met and cases are resolved efficiently.
Requirements:
- Education: Associate's or bachelor's degree or equivalent work experience.
- Experience: At least one year of experience in a related field, such as customer service, case management, or law.
- Skills: Excellent communication and interpersonal skills, with the ability to work with diverse clients and staff members.
- Technical Skills: Proficient in Microsoft Office and Google Suite, with experience in CRM systems and data tracking and reporting.
About Bell Law, LLC:
Bell Law, LLC is a consumer protection law firm dedicated to protecting the rights of consumers. We are committed to providing exceptional service to our clients and are seeking a highly skilled and dedicated Client Onboarding Specialist to join our team.
