Information Technology Support Specialist

1 week ago


Austin, Texas, United States Texas Oncology Full time
Job Title: Information Technology Support Coordinator

At Texas Oncology, we are seeking a highly skilled and detail-oriented Information Technology Support Coordinator to join our team. As a key member of our IT department, you will play a critical role in ensuring the smooth operation of our computer systems and network infrastructure.

Key Responsibilities:
  • Assist in troubleshooting and resolving technical issues with computer systems, hardware, and software.
  • Provide end-user support and training on various IT systems and applications.
  • Collaborate with vendors and suppliers to resolve technical issues and ensure timely delivery of hardware and software.
  • Document and maintain accurate records of technical issues, resolutions, and vendor communications.
  • Assist in the maintenance and upkeep of network systems, servers, and workstations.
Requirements:
  • Associate's degree in Information Technology or related field.
  • At least 1 year of experience in an IT support role.
  • Prior computer networking experience preferred.
  • A+ certification and MCP in Microsoft Office preferred.
  • Strong communication and customer service skills.
Working Conditions:

The work environment is fast-paced and dynamic, with a focus on providing excellent customer service and technical support. The ideal candidate will be able to work effectively in a team environment and adapt to changing priorities and deadlines.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.



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