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Customer Experience Representative

2 months ago


Los Angeles, California, United States Disability Solutions Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service and sales support to our clients.

Key Responsibilities
  • Build strong relationships with customers to understand their needs and preferences
  • Provide personalized product recommendations and sales support to meet customer needs
  • Work collaboratively with colleagues to achieve sales targets and provide a seamless customer experience
  • Stay up-to-date with product knowledge and industry trends to provide expert advice to customers
  • Contribute to a positive and inclusive team environment that fosters customer satisfaction and loyalty
Requirements
  • High school diploma or equivalent required
  • 6 months of customer service and/or sales experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Willingness to learn and adapt to new products and technologies
What We Offer
  • Competitive hourly base pay of $18.00
  • Opportunities for career growth and professional development
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A flexible spending account and 401(k) plan
  • Access to employee stock grants and purchase plan
  • Up to 12 paid holidays and 4 weeks of paid time off annually
  • Mobile service and home internet discounts