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Customer Experience Representative

1 month ago

Los Angeles, California, United States Adir International LLC Full time
Job Summary:

As a Customer Experience Representative at Adir International LLC, you will play a vital role in delivering exceptional customer experiences within our retail environment. Your primary responsibility will be to serve as the face of the company, interacting directly with customers, addressing inquiries, providing product information, and ensuring a positive shopping experience.

Key Responsibilities:

  • Greet customers warmly and create a welcoming atmosphere.
  • Listen attentively to customer inquiries, concerns, and requests.
  • Provide accurate and detailed information about products, services, and promotions.
  • Assist customers in locating merchandise and making purchasing decisions.
  • Process sales transactions accurately and efficiently using point-of-sale systems and always following all company policies.


Requirements:

  • High school diploma or equivalent; further education or relevant certifications may be a plus.
  • Proven experience in customer service, preferably.
  • Excellent interpersonal and communication skills.
  • Ability to remain patient, courteous, and professional under pressure.
  • Familiarity with point-of-sale systems and basic math skills for handling transactions.
  • Basic knowledge of the products or services offered by the store.
  • Strong organizational skills and attention to detail.
  • Flexibility to work weekends, holidays, and varying shifts.
  • Physical stamina to stand, walk, and lift items throughout the shift.


Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Vision insurance