Information Technology Administrator

2 weeks ago


Cleveland, Ohio, United States Minutemen Staffing Full time
Job Overview

Minutemen Direct is seeking an IT Administrator to support our internal operations. This role requires exceptional communication skills and a strong aptitude for problem-solving.

Benefits Offered:

  • Comprehensive Health Insurance: including medical, dental, vision, and life coverage.
  • 401(k) plan with employer contributions.
  • Paid holidays and a generous PTO policy.
  • Annual performance evaluations.

Key Responsibilities:

  • Deliver prompt and professional technical assistance to users through various channels.
  • Identify and resolve hardware, software, and network issues effectively.
  • Maintain an accurate inventory of IT equipment.
  • Set up, configure, and manage computer systems and software applications.
  • Record all interactions with users, including troubleshooting steps and resolutions.
  • Provide training to internal staff on proper computer usage and maintenance practices.
  • Stay informed about the latest technologies and industry developments to offer informed advice and solutions.
  • Assist in the evaluation and testing of new hardware and software solutions.

Qualifications:

  • Proficient in diagnosing hardware, software, and network challenges.
  • Strong understanding of operating systems (Windows, macOS, Linux) and productivity tools (Microsoft Office, Google Workspace).
  • Familiarity with networking principles such as TCP/IP, DNS, DHCP, and VPN.
  • Excellent verbal and written communication skills, capable of conveying technical information to non-technical users.
  • Demonstrated problem-solving abilities and the capacity to work independently or collaboratively.

Minutemen Staffing is committed to providing equal employment opportunities to all individuals and prohibits discrimination and harassment of any kind based on various protected characteristics.

About Minutemen Staffing

Established in 1968, Minutemen Staffing is a key player in The Minutemen Human Resource System, a collective of HR-focused companies based in Cleveland, Ohio. We have evolved into one of the largest private employer service organizations in the United States.

Our Mission: We are a family-owned business dedicated to partnering with esteemed employers to deliver qualified talent while positively impacting the community.

Our Core Values:

  • Loyalty: We are devoted to our clients and employees.
  • Ethics: We are trusted for our honesty, transparency, and fairness.
  • Accountability: We take responsibility for the success of our organization and stakeholders.
  • Dedication: We strive to ensure the highest level of satisfaction.
  • Empowerment: We promote individual growth and development.
  • Respect: We foster a culture of mutual respect among all individuals.
  • Safety: We advocate for a safe working environment reflected in our practices.

Our Vision: To grow the Minutemen family by exceeding client expectations through commitment, ethics, and integrity, while enhancing the future for our associates, employees, and their families.



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