Restoration Crew Chief

3 days ago


Houston, Texas, United States SERVPRO of Houston Heights Full time
Job Description

**About the Role**

SERVPRO of Houston Heights is seeking a highly skilled and experienced Restoration Crew Chief to join our team. As a key member of our restoration team, you will be responsible for leading our crew in providing top-notch restoration services to our customers.

Key Responsibilities:

  • Customer Experience: Manage the customer experience and ensure overall customer satisfaction is met.
  • Team Leadership: Communicate clear expectations to restoration technicians and supervise their activities.
  • Production Coordination: Coordinate and perform production processes as scheduled and ensure quality control.
  • Safety and Risk Management: Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers.
  • Documentation: Document a detailed and accurate job file to support the services provided.
  • Resource Management: Manage and control labor and consumable usage on assigned projects.

Requirements:

  • Effective Communication: Effective written and oral communication with basic math and computer skills needed.
  • Experience: Experience in cleaning/restoration preferred.
  • Education: High school diploma/GED.
  • Certifications: IICRC certifications preferred.
  • Physical Demands: Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance.
  • Travel: Ability to travel locally and out of state when necessary.

What We Offer:

A competitive pay rate, with possibility of overtime pay and increases based on merit.



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