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Receptionist

2 months ago

Salem, Oregon, United States Red Roof Full time

Front Desk Representative - Full Time

Job Category: Inns - Hourly Requisition Number: FRONT003037

Job Overview

We are seeking a dedicated individual to enhance our guests' experiences. As a Front Desk Representative, you will be the face of our establishment, guiding visitors through their stay and showcasing the best of our local offerings.

Key Responsibilities

  • Welcome guests warmly and assist them throughout their stay, including managing check-ins and check-outs, providing wake-up calls, and addressing any guest inquiries or concerns.
  • Handle reservation requests and make necessary adjustments to ensure guest satisfaction.
  • Collaborate with Hotel Management and team members to deliver an exceptional guest experience.
  • Utilize our front desk computer system to process customer transactions and generate reports.
  • Communicate effectively with the housekeeping team to stay informed about room availability and guest needs.

Qualifications

- High School Diploma or equivalent work experience.

- 1-2 years of experience in a customer service role.

- Basic office skills, including mathematics, cash handling, and computer proficiency.

Skills and Attributes

We value empowered individuals who are confident in their abilities and ready to make a positive impact on our guests. If you are a proactive and friendly person, we encourage you to consider this opportunity.