Residential Services Assistant

7 days ago


Oklahoma City, Oklahoma, United States Oklahoma City Housing Authority Full time

Job Summary:

The Oklahoma City Housing Authority is seeking a highly organized and detail-oriented individual to assist in the efficient operation of assigned projects. As a Housing Operations Coordinator, you will play a critical role in ensuring the smooth day-to-day operations of our residential services.

Key Responsibilities:

  • Collect and analyze data to prepare reports for existing and planned programs.
  • Process tenant rent payments and maintain accurate records of transactions.
  • Post rent changes and maintenance charges to tenant accounts.
  • Prepare delinquency notices and communicate with tenants regarding account balances.
  • Assist emergency responders and tenants in emergency situations.
  • Update computer printouts and maintain accurate tenant files.
  • Manage the waiting list and coordinate unit showings for prospective residents.
  • Process lease-ins and vacating residents, and prepare work orders as needed.
  • Take applications and reexaminations, and notify residents of inspections and required notices.

Requirements:

  • High school diploma or equivalent.
  • Ability to interact with residents and Authority personnel in a positive and effective manner.
  • Ability to maintain confidential information and comply with Authority attendance policies.
  • Valid Oklahoma Driver License with an acceptable driving record.
  • Basic computer skills and familiarity with office software.
  • Spanish language skills preferred.

Working Conditions:

This position requires the ability to work in a fast-paced environment with frequent deadlines and high levels of stress. The successful candidate must be able to maintain a positive attitude and provide excellent customer service in a dynamic and ever-changing environment.



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