Residential Services Assistant
7 days ago
Job Summary:
The Oklahoma City Housing Authority is seeking a highly organized and detail-oriented individual to assist in the efficient operation of assigned projects. As a Housing Operations Coordinator, you will play a critical role in ensuring the smooth day-to-day operations of our residential services.
Key Responsibilities:
- Collect and analyze data to prepare reports for existing and planned programs.
- Process tenant rent payments and maintain accurate records of transactions.
- Post rent changes and maintenance charges to tenant accounts.
- Prepare delinquency notices and communicate with tenants regarding account balances.
- Assist emergency responders and tenants in emergency situations.
- Update computer printouts and maintain accurate tenant files.
- Manage the waiting list and coordinate unit showings for prospective residents.
- Process lease-ins and vacating residents, and prepare work orders as needed.
- Take applications and reexaminations, and notify residents of inspections and required notices.
Requirements:
- High school diploma or equivalent.
- Ability to interact with residents and Authority personnel in a positive and effective manner.
- Ability to maintain confidential information and comply with Authority attendance policies.
- Valid Oklahoma Driver License with an acceptable driving record.
- Basic computer skills and familiarity with office software.
- Spanish language skills preferred.
Working Conditions:
This position requires the ability to work in a fast-paced environment with frequent deadlines and high levels of stress. The successful candidate must be able to maintain a positive attitude and provide excellent customer service in a dynamic and ever-changing environment.
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