Front Desk Representative
4 days ago
Aimbridge Hospitality - Eagle Crest Resort is seeking a skilled Front Desk Agent to join our team. As a key member of our guest services team, you will be responsible for delivering exceptional customer experiences and ensuring seamless operations at the Front Desk.
Key Responsibilities:- Greet and welcome guests, providing personalized service and assistance as needed.
- Manage the telephone switchboard, handling incoming calls and messages with professionalism and efficiency.
- Respond to guest inquiries about hotel services, facilities, and hours of operation, providing accurate and helpful information.
- Process check-ins and check-outs, ensuring a smooth and efficient experience for guests.
- Deliver guest items and amenities, maintaining a high level of customer satisfaction.
What We Offer:
Aimbridge Hospitality is committed to providing a positive and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Front Desk Representative
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