Cyclebar Front Desk Associate

2 weeks ago


Redmond, Washington, United States Xponential Fitness LLC Full time
Job Title: Cyclebar Front Desk Associate

We are seeking a highly motivated and sales-driven individual to join our team as a Cyclebar Front Desk Associate. As a key member of our studio team, you will be responsible for delivering an exceptional customer experience, driving sales, and promoting our brand.

Responsibilities:
  • Provide top-notch service to all new and existing riders
  • Execute the sales and hospitality process for first-time rider experiences, follow-ups, and closings
  • Maintain a high level of personal sales production
  • Work collaboratively with studio management and franchise owners
  • Participate in special events to promote the club
  • Assume responsibility for developing selling skills
  • Maintain brand standards and initiatives
Requirements:
  • Excellent sales, communication, and customer service skills
  • Genuine hospitality and passion for people
  • Goal-oriented with an ability to achieve sales in memberships and retail
  • Ability to learn and use the Club Ready software system
  • Fluency in English and excellent communication skills via in-person, phone, and email
  • Ability to work under pressure and meet tight deadlines
  • Proficient computer skills
  • Flexibility for a non-traditional schedule, including some holiday, early-morning, and weekend availability
Physical Requirements:
  • Ability to move bikes and perform minor bike maintenance
  • Ability to clean the CycleTheater, bathrooms, lobby, etc.
  • Ability to lift up to 30 lbs
Benefits:
  • Ride for free at any time there is a bike available
  • Work a non-traditional structured schedule
  • Let your voice be heard

We offer a dynamic and supportive work environment, opportunities for growth and development, and a chance to be part of a fast-growing and innovative company.



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