Area Operations Manager

2 weeks ago

Berkeley, California, United States RELATED Full time
Key Responsibilities

Are you dedicated to promoting inclusivity? Do you understand the importance of clear communication and expectations in achieving objectives? Are you seeking a career that is not just a job, but a meaningful endeavor? Do you aspire to make a significant impact by providing affordable housing solutions to those in need?

If so, we are in search of a Regional Manager to oversee a portfolio of affordable housing communities.

WHY YOU'LL APPRECIATE WORKING WITH US

  • Generous paid time off (19+ days) – we prioritize your work-life balance.
  • Flexible total rewards package – choose from our medical, vision, and dental plans, alongside life insurance and an Employee Assistance Program.
  • Financial wellness benefits to support your success - including 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs.
  • Mental health support, including counseling services, is available for our team members.
  • Fertility assistance – encompassing surrogacy, adoption support, and more.
  • Paid time off for volunteering, with matching charitable contributions. We are a committed team making a real difference.
  • Opportunities for growth – including learning & training programs; tuition & certification reimbursement; and internal advancement opportunities.

WHAT YOU'LL BE DOING AS A REGIONAL MANAGER

  • Conducting regular property inspections to ensure adherence to regulations and standards.
  • Guiding, challenging, and inspiring Community Managers to operate high-performing properties, facilitating affordable housing for eligible individuals and families.
  • Assisting Community Managers in establishing annual property budgets; providing guidance and support as necessary.
  • Creating and implementing SMART action plans to enhance portfolio revenue and reduce controllable expenses; ensuring portfolio performance meets or exceeds annual budget targets.
  • Recruiting, training, developing, and managing direct reports to optimize performance.
  • Fostering an engaging, inclusive, and diverse culture of growth and learning across the portfolio.
  • Implementing talent management best practices throughout the portfolio, focusing on internal growth and strengthening the talent pipeline.
  • Facilitating consistent communication across the portfolio to align business objectives.
  • Ensuring portfolio meets property maintenance expectations; recommending capital improvements as necessary to maximize asset value.
  • Collaborating with property support teams (e.g., Compliance, HR, Facilities) to address concerns and seek assistance as needed to advance the portfolio.
  • Supporting the Regional Compliance team in responding to governmental and regulatory agency inquiries.
  • Participating in property audits and liaising with agencies as required; ensuring portfolio compliance with all standards.

COMPENSATION

  • $110,000 - $130,000 / annually
  • with an annual performance-based bonus.
Qualifications

WHO WE ARE LOOKING FOR

  • A minimum of 5 years of property management experience with knowledge of HUD Section 8, LIHTC, and/or other affordable housing programs. A Bachelor's degree is preferred.
  • Ideally, you possess one of the following industry certifications: CPO, CPM, SHCM, TCM, along with prior experience in major renovations and rehabilitations.
  • A goal-oriented leader who genuinely cares for your team, clients, and residents.
  • Willingness to travel as necessary and respond to off-hour emergencies.
  • Financially savvy, with the ability to interpret operating statements and budgets.
  • Committed to exceeding expectations and delivering exceptional service to enhance real estate value.
  • Demonstrates a strong work ethic, resilience, and determination in executing tasks.
  • Collaborative team player who expresses appreciation for colleagues.
  • Understands the importance of integrity and doing the right thing consistently.
  • Advocates for inclusivity, empowering individuals to excel both professionally and personally.

A BIT ABOUT US

Our organization is driven by the belief that everyone deserves a quality home, and we work diligently to deliver this across communities nationwide. The key to our success lies in our employees' genuine empathy, and we are committed to investing in our talent while fostering a positive, team-oriented environment where every voice is valued. Employees are encouraged to embrace new challenges, innovate, and exhibit a strong entrepreneurial spirit.

Join our mission of creating thriving communities and making a meaningful difference.

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