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Restaurant Operations Manager

2 months ago

Berkeley, California, United States Radiate Hospitality, LLC Full time
Job Summary

Radiate Hospitality, LLC is seeking a highly skilled and experienced Restaurant Operations Manager to oversee the day-to-day operations of our restaurant. This is a key leadership role that requires a strong background in hospitality management, excellent communication skills, and the ability to motivate and inspire a diverse team.

Key Responsibilities
  • Operational Oversight
    • Manage the day-to-day operations of the restaurant, ensuring a seamless and exceptional guest experience.
    • Monitor and maintain inventory levels, ordering supplies as necessary to meet demand.
    • Implement and enforce policies and procedures to optimize efficiency and productivity.
  • Training and Development
    • Recruit, train, schedule, supervise, and mentor restaurant staff, including servers, bartenders, and support personnel.
    • Design and conduct training programs to enhance staff performance and guest satisfaction.
  • Banquets and Events
    • Collaborate closely with the Banquets Team to plan, organize, and execute high-volume events, ensuring seamless coordination and exceptional service delivery.
    • Oversee event setup, staffing, and breakdown to guarantee successful outcomes.
  • Bar and Lounge Management
    • Supervise the Bar and Lounge areas, including staffing, inventory control, and quality of service.
    • Develop and update beverage menus, ensuring they align with current trends and guest preferences.
  • In Room Dining Program
    • Create and implement innovative programs for In Room Dining, focusing on enhancing the guest experience and driving revenue.
    • Collaborate with the culinary team to develop unique and appealing menu options.
  • Customer Service
    • Foster a culture of exceptional customer service, setting the standard for staff interactions with guests.
    • Handle guest complaints and concerns in a professional and timely manner, seeking solutions to ensure guest satisfaction.
  • Financial Management
    • Monitor and analyze financial reports, including sales and expenses, to identify opportunities for cost control and revenue enhancement.
    • Develop and manage the department budget, ensuring financial targets are met or exceeded.
  • Compliance and Licensing
    • Stay informed about and ensure compliance with all relevant local, state, and federal regulations, including health, safety, and liquor laws.
    • Maintain all necessary permits and licenses required for restaurant operations.
Requirements
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Proven experience in restaurant management, with a track record of success in achieving revenue and profitability goals.
  • Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team.
  • Excellent communication and organizational abilities.
  • Knowledge of food and beverage trends, as well as industry best practices.
  • Familiarity with point-of-sale systems and restaurant management software.