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Area Operations Manager

2 months ago

Berkeley, California, United States RELATED Full time
Key Responsibilities

Are you committed to promoting inclusivity and believe that effective communication is essential for achieving objectives? Are you seeking a fulfilling career that allows you to make a significant impact by providing affordable housing solutions?

If this resonates with you, we invite you to consider the role of Regional Manager.

This position oversees a collection of affordable housing communities in the Oakland / East Bay Area.

WHY YOU'LL APPRECIATE WORKING HERE

  • Generous paid time off (19+ days) – we prioritize your work-life balance.
  • Flexible total rewards package – choose from our medical, vision, and dental plans, along with life insurance and an Employee Assistance Program.
  • Financial wellness benefits to support your success, including 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs.
  • Mental health support, including counseling services, is available for our team members.
  • Fertility benefits, including surrogacy and adoption assistance.
  • Paid time off for volunteering, with matching charitable donations.
  • Opportunities for growth – training programs, tuition reimbursement, and pathways for internal advancement.

WHAT YOU'LL BE DOING AS A REGIONAL MANAGER

  • Conducting regular property inspections to ensure adherence to regulations and standards.
  • Leading, challenging, and inspiring Community Managers to operate high-performing properties, facilitating affordable housing access for eligible individuals and families.
  • Assisting Community Managers in setting annual property budgets and providing necessary guidance.
  • Creating and implementing SMART action plans to enhance portfolio revenue and reduce controllable expenses; ensuring portfolio performance meets or exceeds annual budget expectations.
  • Recruiting, training, developing, and managing direct reports to optimize performance.
  • Fostering an engaging, inclusive, and diverse culture of growth and learning across the portfolio.
  • Implementing talent management best practices throughout the portfolio, focusing on internal growth and strengthening the talent pipeline.
  • Facilitating consistent communication across the portfolio to align business objectives.
  • Ensuring the portfolio meets maintenance expectations; recommending capital improvements to maximize asset value.
  • Collaborating with property support teams (e.g., Compliance, HR, Facilities) to address concerns and seek assistance as needed.
  • Supporting the Regional Compliance team in responding to governmental and regulatory inquiries.
  • Participating in property audits and liaising with agencies as necessary; ensuring compliance standards are met across the portfolio.

COMPENSATION

  • $110,000 - $130,000 / yearly
  • Includes an annual performance-based bonus.
Qualifications

WHO WE ARE LOOKING FOR

  • A minimum of 5 years of property management experience, with knowledge of HUD Section 8, LIHTC, and/or other affordable housing programs. A Bachelor's degree is preferred.
  • Possession of one of the following industry certifications is preferred: CPO, CPM, SHCM, TCM, along with prior experience in major renovations.
  • A goal-oriented leader who genuinely cares for your team, clients, and residents.
  • Willingness to travel as required and respond to off-hour emergencies.
  • Strong financial acumen with the ability to interpret operating statements and budgets.
  • Commitment to exceeding expectations and delivering exceptional service to enhance real estate value.
  • A proactive approach to tasks, demonstrating hard work, determination, and resilience.
  • A collaborative spirit, expressing gratitude to colleagues and team members.
  • Integrity in all actions, adhering to ethical standards even when unobserved.
  • A champion for belonging, empowering individuals to thrive both at work and at home.

A BIT ABOUT US

Our organization is driven by the belief that everyone deserves a quality home, and we work diligently to deliver this vision for communities nationwide. Our success is rooted in the genuine empathy of our employees, and we prioritize investing in our talent while fostering a positive, team-oriented culture where every voice is valued. We encourage our employees to embrace new challenges, innovate, and exhibit a strong entrepreneurial spirit.

Join us in our mission to create thriving communities and make a meaningful difference.

Related is an Equal Opportunity Employer

We value diversity in backgrounds and experiences. We are committed to being an equal-opportunity employer and are intentional about the team and culture we are building. We strive to ensure competitive total compensation aligned with experience, workplace geography, and market standards.

We will consider qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws.

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