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Area Operations Manager

2 months ago

Berkeley, California, United States RELATED Full time
Key Responsibilities

Are you dedicated to promoting inclusivity and effective communication? Do you seek a fulfilling career that goes beyond mere employment? Are you eager to make a significant impact by providing affordable housing solutions to those in need?

If so, we invite you to consider the role of Regional Manager.

This position will oversee a collection of affordable housing communities in the Oakland / East Bay Area.

WHY YOU'LL ENJOY WORKING WITH US

  • Generous paid time off (19+ days) – we prioritize your work-life balance.
  • Customizable benefits package – choose from various medical, vision, and dental plans, along with life insurance and an Employee Assistance Program.
  • Financial wellness initiatives to support your success, including 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs.
  • Mental health support, including counseling services, is available for our team members.
  • Fertility benefits, including surrogacy and adoption assistance.
  • Paid time off for volunteering, and we will match your charitable contributions. We are a committed team making a real difference.
  • Opportunities for growth – access to learning & training programs; tuition & certification reimbursement; internal advancement opportunities, and more.

WHAT YOU'LL BE DOING AS A REGIONAL MANAGER

  • Conducting regular property inspections to ensure adherence to regulations and standards.
  • Leading, challenging, and inspiring Community Managers to operate high-performing properties, assisting in providing affordable housing to eligible individuals and families.
  • Guiding Community Managers in setting annual property budgets appropriately and offering support as needed.
  • Creating and implementing SMART action plans to enhance portfolio revenue and reduce controllable expenses; ensuring portfolio performance meets or exceeds annual budget expectations.
  • Recruiting, training, developing, and managing direct reports to optimize performance.
  • Fostering an engaging, inclusive, and diverse culture of growth and learning across the portfolio.
  • Implementing talent management best practices throughout the portfolio, focusing on internal growth and strengthening the talent pipeline.
  • Facilitating consistent communication across the portfolio to align business objectives.
  • Ensuring the portfolio meets property maintenance standards; recommending capital improvements as necessary to maximize asset value.
  • Collaborating with property support teams (e.g., Compliance, HR, Facilities) to address concerns and seek assistance as needed to advance the portfolio.
  • Assisting the Regional Compliance team in responding to governmental and regulatory agency inquiries.
  • Participating in property audits and liaising with agencies as required; ensuring portfolio compliance with all standards.

COMPENSATION

  • $110,000 - $130,000 annually
  • Includes an annual performance-based bonus.
Qualifications

WHO WE ARE LOOKING FOR

  • A minimum of 5 years of property management experience with knowledge of HUD Section 8, LIHTC, and/or other affordable housing programs. A Bachelor's degree is preferred.
  • Preferred certifications in the affordable housing industry: CPO, CPM, SHCM, TCM, along with prior experience in major renovations and rehabs.
  • A goal-oriented leader who genuinely cares for your team, clients, and residents.
  • Willingness to travel as necessary and respond to off-hour emergencies.
  • Strong financial acumen with the ability to interpret operating statements and budgets.
  • Commitment to exceeding expectations and delivering exceptional service to enhance real estate value.
  • A proactive approach to tasks, demonstrating hard work, determination, and resilience.
  • A collaborative spirit, valuing teamwork and expressing gratitude to colleagues.
  • Integrity in all actions, consistently doing the right thing, even when unobserved.
  • A champion for belonging, empowering individuals to excel both at work and in their personal lives.

A BIT ABOUT US

Our organization is driven by the belief that everyone deserves a quality home, and we strive to deliver this for communities nationwide. The key to our success lies in our employees' genuine empathy, and we are committed to investing in our talent while fostering a positive, team-oriented environment where every voice is heard. We encourage our employees to embrace new challenges, challenge the status quo, and demonstrate a strong entrepreneurial spirit.

Join our mission to create thriving communities and make a meaningful difference.