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Area Operations Manager

2 months ago

Berkeley, California, United States RELATED Full time
Key Responsibilities

Are you dedicated to promoting inclusivity? Do you understand the importance of clear communication and setting expectations to achieve objectives? Are you seeking a fulfilling career that offers more than just a job? Do you aspire to make a significant impact by providing affordable housing solutions to those in need?

If this resonates with you, we invite you to consider the role of Regional Manager.

This position oversees a collection of affordable housing communities in the Oakland / East Bay Area.

WHY YOU'LL ENJOY WORKING WITH US

  • Generous paid time off (19+ days) – we prioritize your work-life balance.
  • Tailored total rewards package – choose from various medical, vision, and dental plans, along with life insurance and an Employee Assistance Program.
  • Financial wellness benefits to support your success - including 401(k), FSA & HSA, employer-funded life and AD&D insurance; paid leave & disability programs.
  • Mental health support, including counseling services, is available for our team members.
  • Fertility benefits, encompassing surrogacy and adoption assistance.
  • Paid time off for volunteering, and we will match your charitable contributions. We are a committed team making a real difference.
  • Opportunities for growth – access to learning & training programs; tuition & certification reimbursement; and pathways for internal advancement.

WHAT YOU'LL BE DOING AS A REGIONAL MANAGER

  • Conducting regular property inspections to ensure adherence to regulations and standards.
  • Leading, challenging, and inspiring Community Managers to operate high-performing properties, aiding in the provision of affordable housing to eligible individuals and families.
  • Assisting Community Managers in establishing annual property budgets; offering guidance and support as necessary.
  • Creating and implementing SMART action plans to enhance portfolio revenue and reduce controllable expenses; ensuring the portfolio meets or exceeds annual budget targets.
  • Recruiting, training, developing, and managing direct reports to optimize performance.
  • Fostering an engaging, inclusive, and diverse culture of growth and learning across the portfolio.
  • Implementing talent management best practices throughout the portfolio, focusing on internal growth and strengthening the talent pipeline.
  • Facilitating consistent communication across the portfolio to align business objectives.
  • Ensuring the portfolio meets maintenance expectations; recommending capital improvements as necessary to maximize asset value.
  • Collaborating with property support teams (e.g., Compliance, HR, Facilities) to address concerns and seek assistance as needed to advance the portfolio.
  • Supporting the Regional Compliance team in responding to governmental and regulatory agency inquiries.
  • Participating in property audits and liaising with agencies as required; ensuring the portfolio complies with all standards.

COMPENSATION

  • $110,000 - $130,000 / yearly
  • plus an annual performance-based bonus.
Qualifications

WHO WE ARE LOOKING FOR

  • A minimum of 5 years of property management experience with knowledge of HUD Section 8, LIHTC, and/or other affordable housing programs. A Bachelor's degree is preferred.
  • Possession of one of the following affordable housing industry certifications is preferred: CPO, CPM, SHCM, TCM, along with prior experience in major renovations and rehabs.
  • A goal-oriented leader who genuinely cares for their team, clients, and residents.
  • Willingness to travel as necessary and respond to emergencies outside of regular hours.
  • Strong financial acumen with the ability to interpret operating statements and budgets.
  • Commitment to exceeding expectations and delivering exceptional service to enhance real estate value.
  • A proactive approach to tasks, demonstrating hard work, determination, and resilience.
  • A collaborative spirit, valuing teamwork and expressing gratitude to colleagues.
  • Integrity in all actions, adhering to ethical standards even when unobserved.
  • A champion for inclusivity, empowering individuals to thrive both at work and in their personal lives.

A BIT ABOUT US

Our organization is driven by the belief that everyone deserves a quality home, and we strive to deliver this for communities nationwide. The key to our success lies in our employees' genuine empathy, and we are committed to investing in our talent while fostering a positive, team-oriented environment where every voice is heard. We encourage our employees to embrace new challenges, push boundaries, and exhibit a strong entrepreneurial spirit.

Join us in our mission to create thriving communities and make a meaningful difference.

Related is an Equal Opportunity Employer.

We value diversity in backgrounds and experiences and are proud to be an equal-opportunity employer. We aim to ensure competitive total compensation commensurate with experience, workplace geography, and market standards.

We will consider qualified applicants with criminal histories in accordance with applicable federal, state, and local laws.

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