DSW Store Supervisor Part-Time
1 week ago
Job Summary
The Store Supervisor plays a vital role in supporting store management to drive sales and achieve results. This position requires a strong understanding of company values, including Accountability, Collaboration, Humility, and Passion. The Store Supervisor works closely with the management team to prioritize store tasks and assist with responsibilities such as merchandise placement, store recovery, and associate compliance. This role reports to the Store Manager and/or Co-Manager.
Key Responsibilities
Customer Service
- Deliver exceptional customer experiences by modeling company behaviors and responding to customer requests promptly.
- Ensure a positive customer experience by upholding store standards and meeting performance-based goals.
- Review daily tasks and communicate business trends effectively to the team.
- Perform assigned duties as directed by Store Manager or leaders.
Inventory Management
- Optimize sales by managing sales floor, stockroom, and inventory activities.
- Supervise inventory management tasks such as freight receipt, placement, and omnichannel activities.
- Utilize inventory reports to enhance merchandise presentation and maintain a safe store environment.
- Maintain supply inventory and handle audits, donations, and damages.
Human Resources
- Collaborate with store leadership to ensure adherence to policies and procedures.
- Assist in recruiting and training associates.
- Provide feedback on associate performance and support in managing payroll.
- Recognize and motivate associates through company recognition programs.
Requirements
- Excellent customer service and a positive attitude.
- Ability to manage conflicts and build strong relationships.
- Strong communication and coaching skills.
- Good time management and professionalism.
- Proficiency in basic computer use.
Qualifications
- Minimum 2 years of retail experience.
- Some college education preferred.
- High school graduate or equivalent.
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