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Store Operations Supervisor

2 months ago


Pittsburgh, Pennsylvania, United States Bruster's of Ingomar Full time
Job Overview

We are seeking a dedicated Shift Supervisor to join our team at Bruster's of Ingomar. This role is essential in maintaining the high standards of our ice cream shop while ensuring an exceptional customer experience.

Key Responsibilities:
  • Customer Engagement: Ensure that customers receive their orders promptly and with the highest level of service.
  • Quality Assurance: Conduct regular checks on product quality, including proper procedures, weights, and sizes.
  • Staff Development: Mentor and train new team members to uphold our service standards.
Operational Duties:
  • Store Maintenance: Supervise cleaning protocols to maintain a welcoming environment.
  • Production Support: Assist in ice cream preparation as needed.
  • Physical Requirements: Ability to lift up to 50 lbs.
Benefits:
  • Employee discounts
  • Free uniforms
  • Training & development opportunities