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Store Operations Supervisor

2 months ago

Pittsburgh, Pennsylvania, United States Bruster's of Ingomar Full time
Job Overview

We are seeking a dedicated Shift Supervisor to oversee daily operations at our ice cream establishment. This role is essential in ensuring a smooth and efficient workflow while maintaining high standards of customer service.

Key Responsibilities:
  • Customer Engagement: Ensure that customers receive prompt and courteous service, addressing their needs effectively.
  • Quality Assurance: Conduct regular checks on product quality, ensuring that all items meet our standards for freshness and presentation.
  • Team Development: Mentor and train new staff members, fostering a positive and productive work environment.
Operational Duties:
  • Store Maintenance: Supervise cleaning protocols to uphold hygiene and safety standards.
  • Production Support: Assist in ice cream production as needed, ensuring that all products are made to specification.
  • Physical Requirements: Ability to lift items weighing up to 50 pounds as part of store operations.
Benefits:
  • Employee discounts on products
  • Complimentary uniforms provided
  • Opportunities for training and professional development