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Customer Service Representative

2 months ago

Pittsburgh, Pennsylvania, United States Pull-A-Part Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our sales team, you will be responsible for providing exceptional customer service, assisting customers with their automotive needs, and contributing to the overall success of our store.

Key Responsibilities
  • Customer Service: Provide friendly, helpful, and professional customer service to ensure a positive shopping experience.
  • Auto Parts Sales: Assist customers in finding the right auto parts and accessories for their vehicles.
  • Inventory Management: Maintain accurate inventory levels, restock shelves, and ensure a clean and organized store environment.
  • Cash Handling: Process cash and credit transactions, handle customer payments, and maintain a high level of accuracy.
  • Teamwork: Collaborate with colleagues to achieve sales goals, provide support during peak periods, and contribute to a positive team dynamic.
Requirements
  • Customer Service Experience: Previous experience in a customer-facing role, preferably in retail or sales.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively interact with customers and colleagues.
  • Organizational Skills: Ability to multitask, prioritize tasks, and maintain a high level of organization in a fast-paced environment.
  • Technical Skills: Basic computer skills, with the ability to navigate our inventory management system and process transactions accurately.
Benefits
  • Competitive Pay: Earn a competitive hourly wage, with opportunities for advancement and professional growth.
  • Benefits Package: Enjoy a comprehensive benefits package, including medical, dental, and vision insurance, as well as paid time off and holidays.
  • Training and Development: Receive ongoing training and development opportunities to enhance your skills and knowledge.