Front Desk Host/Night Audit Representative

4 weeks ago


Dania Beach, Florida, United States Mainsail Lodging and Development Full time
Job Summary:
We are seeking a highly skilled Front Desk Host/Night Audit Relief to join our team at Mainsail Lodging and Development. As a key member of our hotel staff, you will be responsible for providing exceptional customer service and creating a warm and welcoming arrival and departure experience for our guests.

Key Responsibilities:
  • Provide personalized service to guests, including room assignments and escorting guests to their rooms.
  • Process mobile arrivals and execute seamless service in the remote check-in area.
  • Collect and verify payment methods, produce room keys, and maintain guest confidentiality.
  • Act as a concierge, providing local information and making recommendations for shopping, dining, and recreational activities.
  • Assist with guest luggage and respond to guest inquiries.

Requirements:
  • High school diploma or higher.
  • Previous hospitality experience preferred.
  • Excellent customer service and communication skills.

Working Conditions:
  • Ability to sit or stand for extended periods.
  • Ability to lift 40 pounds.
  • Corrected vision to normal range.

Mainsail Lodging and Development is an Equal Opportunity Employer.

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