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IT Operations Coordinator

2 months ago

Huntersville, North Carolina, United States Cybershield Security, LLC. Full time

Company Overview: Cybershield Security, LLC is dedicated to enhancing IT security for startups, providing innovative solutions that redefine enterprise-level security.

Position Summary: We are seeking a Part-Time IT Operations Coordinator to oversee our organizational IT framework and assist our DevOps and SecOps teams.

Key Responsibilities:

  • Support the planning, engineering, and management of IT infrastructure.
  • Implement and design hardware and software in accordance with company standards.
  • Develop technical solutions to accelerate business processes and automate repetitive tasks.
  • Continuously analyze security systems for improvements.
  • Maintain and update Global DLP rules and PII data sharing protocols.
  • Provide second-level support for IT systems and users, ensuring prompt resolution of incidents.
  • Document incidents for traceability and coordinate product testing releases.

Required Skills and Experience:

  • Bachelor's Degree in Information Technology, Computer Science, or a related discipline, or 3-5 years of relevant technical experience.
  • Comprehensive knowledge of web servers, databases, and operating systems.
  • Proficient in current protocols and standards such as Active Directory, Group Policies, DNS, and DHCP.
  • Hands-on experience with virtual servers and database management.

Ideal Candidate Characteristics:

  • Self-motivated with a strong work ethic and a collaborative spirit.
  • Excellent communication skills, both written and verbal.
  • Adept at translating business needs into technical requirements.
  • Experience in a dynamic startup environment.
  • Passionate about delivering exceptional customer service and fostering positive experiences.

Preferred Qualifications:

  • Understanding of infrastructure security principles for web-based services.
  • Familiarity with tools such as Terraform, GitHub, and Ansible.
  • Knowledge of compliance standards including PCI-DSS, HIPAA, SOX, GDPR, and CCPA.
  • Experience with security automation and machine learning technologies.

Join us in our mission to innovate and enhance IT security solutions for businesses.