Food Quality and Customer Experience Coordinator

3 weeks ago


Huntersville, North Carolina, United States Chipotle Full time

Company Overview

At Chipotle, we are passionate about serving high-quality food to our customers. Our commitment to food safety and customer satisfaction is unwavering, and we are seeking a talented individual to join our team as a Service Leader.

Salary

The estimated salary for this position is around $45,000 to $55,000 per year, depending on experience and location.

Job Description

A Service Leader at Chipotle is responsible for ensuring that great-tasting, high-quality food is served to our customers. This includes:

  1. Monitoring food quality and taking corrective action when necessary;
  2. Assisting with food safety procedures and ensuring that our kitchen meets the highest standards;
  3. Providing exceptional customer service and resolving any customer incidents that may arise;
  4. Coordinating crew breaks, shift changes, shift meetings, and line schedules to ensure a smooth operation;
  5. Developing and cross-training all front-of-house crew members to ensure that they have the skills and knowledge needed to provide excellent service.

Required Skills and Qualifications

To be successful as a Service Leader at Chipotle, you will need to have:

  • A strong passion for food quality and customer service;
  • Excellent communication and leadership skills;
  • Ability to work in a fast-paced environment and prioritize tasks effectively;
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system;
  • A high school diploma or equivalent.

Benefits

As a Service Leader at Chipotle, you will enjoy a range of benefits, including:

  • A competitive salary and opportunities for advancement;
  • A comprehensive benefits package, including medical, dental, and vision insurance;
  • A 401(k) plan with matching contributions;
  • A flexible schedule and opportunities for paid time off;
  • A fun and dynamic work environment with opportunities to learn and grow.
Others

At Chipotle, we are committed to providing our customers with a unique and enjoyable dining experience. If you are passionate about food quality, customer service, and teamwork, we encourage you to apply for this exciting opportunity.



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