Customer Service Representative
1 day ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at IAA, an RB Global, Inc. company. As a key member of our operations team, you will play a vital role in delivering exceptional customer experiences and supporting the growth of our business.
Key Responsibilities- Provide Exceptional Customer Support: Respond to customer inquiries, resolve issues, and provide solutions in a timely and professional manner.
- Process Orders and Assignments: Accurately process customer orders, assignments, and data entry into our internal systems.
- Reference Pricing and Delivery Information: Provide customers with accurate pricing and delivery information to ensure seamless transactions.
- Set Up and Maintain Records: Establish and maintain accurate customer records, ensuring up-to-date information is readily available.
- Perform Administrative Tasks: Assist with various administrative duties, including word processing, filing, and clerical tasks.
- Excellent Communication Skills: Ability to communicate effectively with customers, both verbally and in writing.
- Team Player: Willingness to collaborate with colleagues to achieve team goals and objectives.
- Digital Literacy: Proficiency in using digital tools and systems to perform job duties.
- Time Management: Ability to prioritize tasks, manage time effectively, and meet deadlines.
- Positive Attitude: Maintain a positive and professional attitude, even in challenging situations.
- Strong Interpersonal Skills: Ability to build strong relationships with customers, colleagues, and management.
- High School Diploma or Equivalent: A high school diploma or equivalent work experience is required.
- 0-2 Years' Work Experience: Previous work experience is preferred, but not required.
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