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Front Office Director

2 months ago

West Palm Beach, Florida, United States Marriott International Inc Full time
Front Office Manager

As a Front Office Manager at Marriott International Inc, you will be responsible for overseeing the Front Office operations to ensure efficient service delivery and exceptional guest experiences. Your primary goal will be to manage the Front Office staff, ensuring they are well-trained and motivated to provide top-notch service to our guests.

Key Responsibilities:
  • Manage the Front Office team to achieve profit goals and ensure impeccable guest care.
  • Monitor daily revenue and expenses to minimize losses and maximize profits.
  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Act as Manager on Duty, ensuring seamless operations and resolving any issues that may arise.
Requirements:
  • A four-year college degree or equivalent experience in a related field.
  • Two to three years of experience in a hotel management position, preferably in a supervisory role.
  • Excellent communication and leadership skills, with the ability to motivate and develop a diverse team.
  • Proficiency in Microsoft Office and Excel, with experience in cash handling and general office equipment.
Benefits:
  • 401(k) plan with company match.
  • Dental, disability, and life insurance.
  • Employee assistance program and flexible spending account.
  • Health insurance and vision insurance.
  • Paid time off and room discounts.

Driftwood Hospitality Management is an equal opportunity employer, committed to a diverse and inclusive workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional guest experiences.