Technical Account Manager
21 hours ago
As a key component of our team, you'll be responsible for providing white-glove support to our strategic clients. This includes performing project coordinator duties, leading client continuous improvement initiatives, and providing in-depth analysis of complex technical and business issues.
Key skills and qualifications for this role include experience in Genesys Cloud CX technology, knowledge of telephony architecture, and a strong client service attitude. If you're passionate about delivering business operations and customer experience initiatives, we encourage you to apply.
Responsibilities:
- Provide white-glove support to strategic clients
- Perform project coordinator duties
- Lead client continuous improvement initiatives
- Provide in-depth analysis of complex technical and business issues
Requirements:
- 1+ year experience in Genesys Cloud CX technology
- Knowledge of telephony architecture
- Strong client service attitude
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Microsoft Platform Technical Manager
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Healthcare Account Manager
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