Sales and Customer Service Representative
6 hours ago
We're seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Associate. As a key member of our team, you will be responsible for delivering exceptional customer experiences and promoting the value of Total Body Care.
Key Responsibilities- Provide outstanding customer service and ensure every guest feels valued and understood
- Promote the benefits of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, and encouraging homecare retail purchases
- Support clinic flow by greeting clients, scheduling services, answering phone calls, and addressing questions
- Help grow and retain a client base through in-person and phone/email outreach
- Competitive base pay of $14-16/hour plus bonuses and commissions
- Employee referral bonus program
- Employee Assistance Program
- A flexible schedule for a better work-life balance
- In-depth product and service training
- A free massage, skincare, or stretch service each month
- 40% off all products
- High school diploma (or equivalent) and previous retail or sales experience (preferred)
- Critical thinking skills with excellent math and computer skills and the ability to multitask
- Great people skills and the ability to establish positive relationships with guests
- Supporters of total body care with a general knowledge of massage and skin care services
At Massage Envy, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey. We're a team of experienced professionals who share a passion for helping others, and we're excited to welcome like-minded individuals to our community.
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