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Customer Service Representative

2 months ago

Lewis Center, Ohio, United States Sherwin-Williams Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering product questions, and making recommendations to customers. If you have a passion for delivering outstanding customer experiences and are looking for a challenging and rewarding role, we encourage you to apply.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist customers in selecting the right products and services, providing expert advice and recommendations.
  • Process sales transactions accurately and efficiently, maintaining a high level of customer satisfaction.
  • Work collaboratively with colleagues to achieve sales goals and maintain a positive store environment.
  • Stay up-to-date on product knowledge, features, and benefits, making recommendations to customers as needed.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service or retail experience preferred.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Strong communication and interpersonal skills.
  • Ability to lift up to 50 pounds and stand for long periods.
About Us

Sherwin-Williams is a leading manufacturer of paints, coatings, and related products. We are committed to delivering exceptional customer service and providing a positive work environment for our employees. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.